Privacy Policy

Privacy Policy

Effective Date: February 11, 2026

1. Information We Collect

We collect the following types of information when you use Curio Comp:

Information You Provide

  • Account information: name, email address, and password when you create an account
  • Photographs: images of collectibles you upload for identification and appraisal
  • Appraisal details: descriptions, provenance information, and other details you provide about your items
  • Payment information: processed securely by our third-party payment provider; we do not store full credit card numbers
  • Communications: messages you send to us via email or through the Service

Information Collected Automatically

  • Usage data: pages visited, features used, time spent on the Service, and referral sources
  • Device information: browser type, operating system, device type, and screen resolution
  • Log data: IP address, access times, and server logs

2. How We Use Your Information

We use your information to:

  • Provide and deliver our identification and appraisal services
  • Process transactions and send related communications
  • Improve and train our AI identification and valuation models
  • Communicate with you about your account, appraisals, and service updates
  • Analyze usage patterns to improve the Service
  • Detect, investigate, and prevent fraudulent or unauthorized activity
  • Comply with legal obligations

3. How We Handle Your Photos

We take the security and privacy of your uploaded photographs seriously:

  • Photos are stored securely using encrypted storage systems
  • Photos are used solely for the purpose of providing identification and appraisal services
  • We do not sell your photographs to third parties
  • Anonymized visual data may be used to improve our AI models
  • You may request deletion of your photos at any time (see "Your Rights" below)

4. Cookies and Analytics

We use cookies and similar technologies to:

  • Keep you signed in to your account
  • Remember your preferences
  • Understand how you use the Service through analytics
  • Improve performance and user experience

You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features.

5. Third-Party Services

We work with trusted third-party providers who may process your data on our behalf:

  • Payment processing: to handle transactions securely
  • AI services: to assist with collectible identification and analysis
  • Analytics: to help us understand usage patterns
  • Cloud hosting: to store and serve data reliably

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Specific retention periods:

  • Account data: retained until you delete your account
  • Appraisal records: retained for at least 3 years for reference and quality assurance
  • Photos: retained while your account is active; deleted within 90 days of account deletion
  • Usage logs: retained for up to 12 months

7. Your Rights

You have the right to:

  • Access: request a copy of the personal data we hold about you
  • Correction: request correction of inaccurate or incomplete data
  • Deletion: request deletion of your personal data and account
  • Data portability: request your data in a structured, machine-readable format
  • Opt out: unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at privacy@curiocomp.com. We will respond within 30 days.

8. Children's Privacy

Curio Comp is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at privacy@curiocomp.com.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and monitoring
  • Access controls limiting data access to authorized personnel
  • Secure development practices

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or via email. The "Effective Date" at the top reflects when the policy was last updated. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@curiocomp.com.